Being able to lead effectively under the terms of a collective agreement is critical to developing productive workplace interactions, while ensuring performance objectives are met.
This program addresses the fundamentals of labour relations. Designed with a managerial focus, it will walk you through the key issues of the union-management relationship. Understand and interpret the provisions of a collective agreement. Learn about unfair practices and human rights in a union workplace setting. Explore constructive ways to deal with grievances and disciplinary action, and to work collaboratively with union representatives.
Labour Relations
Who should attend
Managers and supervisors responsible for bargaining unit employees
Aspiring managers seeking to understand the management/union relationship
Experienced leaders who are new to a union environment
Human resource professionals looking to refresh their knowledge
The impact
This program aims to achieve impactful learning outcomes including:
Deepen your understanding:
Learn about the legal framework for labour relations in British Columbia
See the value of building a relationship of trust
Gain insights on how to enhance union/management relations
Upgrade your practical problem-solving skills:
Identify and work through common labour relations problems
Communicate in a fair, consistent and direct way
Improve your confidence to deal with conflict
Build a productive, constructive workplace:
Establish clear expectations, guidelines and processes
Bargain in good faith
Keep each other in the loop
How you will learn
This highly interactive program includes case studies and group problem-solving exercises to help you acquire the knowledge and skills you need to manage bargaining unit employees.
Ensure that best practices for managing complex issues are consistently applied
Empower management with respect to communication, negotiations and conflict with the Union
Interested in upgrading your team?
Our custom programs and corporate services offer comprehensive learning and organizational development support that is truly aligned with your strategy, culture and values.
Card based certification, the secret ballot and voluntary recognition
Unfair labour practices
The Collective Agreement
Collective bargaining
First collective agreement
Labour Relations Code requirements
Key collective agreement elements
Union-management relations
Good faith obligations
The Work
Work schedules and workplace conditions
Employee expectations and responsibilities
Supervisory commitments and responsibilities
Performance Management
Job descriptions and expectations
Performance feedback and recognition
Performance gaps and development
Progressive discipline
Human Rights
An introduction to Human Rights
Grievances and Dispute Resolution
The grievance process
Grievance investigation and negotiation
Jurisdiction and sources of law
The role of Labour Relations Boards and arbitrators
Carman Overholt, K.C.
Associate
Carman is the founder of Overholt Law LLP. For over 35 years he has worked with senior management and human resource professionals to advise on compliance with labour, employment and human rights legislation, and to develop policies that minimize the risk of workplace disputes and disruption. He has appeared frequently before the BC Supreme Court, BC Court of Appeal, BC Human Rights Tribunal, BC Employment Standards Tribunal, BC Labour Relations Board and the Canadian Industrial Relations Board. He has also represented employers in connection with labour arbitration and collective bargaining.
Carman has been widely acclaimed as one of Canada’s leading lawyers in labour and employment law. He was appointed King’s Counsel by Order-in-Council of the Province of British Columbia, and has received numerous awards for outstanding service in his field. He has been recognized by Best Lawyers in Canada, PLC Which Lawyer?, the LEXPERT® Guide, and Thomson Carswell as a top employment law practitioner. He has also received the Harry Rankin Q.C. Pro Bono Award, presented by the Canadian Bar Association for exceptional Pro Bono contributions.
Elevate your career and organization with UBC Sauder. Recognized as a global leader in executive education by the Financial Times, our programs deliver a transformative learning experience, resulting in tangible impact.