Communication and Emotional Intelligence for Managers

Tracey is an award-winning lecturer in Organizational Behaviour and Management at the UBC Sauder School of Business. She teaches in most of Sauder’s degree programs, including BCOM, MBA, PMBA, B+MM. Her areas of specialization include organizational culture, leadership, trust and psychological safety on teams, emotional intelligence and leading change. She and her colleagues also launched a new course called Values, Ethics, and Community, which has received high praise in Sauder’s top-rated business degree. 

Recognized for two decades of outstanding teaching and organizational citizenship, Tracey is known for her enthusiastic, engaging, and caring style that brings theory to life with practical examples and experiences. In 2020, she received a Special Service Award for Sauder’s exceptional transition to virtual classroom education during the COVID response. In 2023 she was the recipient of the UBC Killam Prize for Excellence in Teaching, and in 2024 she received a Dean’s Commendation citing contributions to the school and outstanding teaching performance. She is among the top percentile of faculty for teaching evaluations, and was the first faculty member in Executive Education to attain a 100% net promoter score.

Tracey also delivers custom programs that help organizations be a better place to work – and therefore be more effective. Her clients have included such organizations as BC PavCo, Coastal Health, Rocky Mountaineer, BC Lottery Corporation, BC Prosecution Service, BC Legal Management Association, BC Energy Regulator and ICBC, among others.

[Executive Education Programs] Emotional Intelligence for Managers, Leading Change,